The Superfish Debacle: Security-Compromising Adware on Lenovo PCs

  • March 4, 2015
  • computer repair news

If you purchased a Lenovo laptop in September 2014 or later, there’s a chance that its security is at risk, according to laptop computer repair experts. In 2014, Lenovo sold laptops preloaded with Superfish VisualDiscovery software, a type of advertising technology. The software got around security encryptions to inject websites with targeted advertisements.

Superfish and Lenovo Computer Repair: Portland Residents Should be Concerned

To make Lenovo users see targeted ads, Superfish logged all their online movements. It also weakened computer security systems meant to protect users. What’s worse is that Superfish made users think that some sites were secure when they were not. In addition to bypassing encryptions to place targeted ads, the software bypassed security encryptions on sites that provide sensitive services, like email and online banking. Instead of notifying users about their infiltration, Superfish continued to display the padlock symbol. It got away with this by making its own false certificates with the help of an international company that intercepts encrypted communications.

Laptop computer repair specialists state that Superfish has a poor design and a weak password that hackers can easily crack to infiltrate Lenovo laptops. The program also buries adware so deep into an operating system that antivirus software may not be able to find it.

Security researchers have already found evidence of cyber attackers exploiting the Superfish’s vulnerabilities. The Department of Homeland Security recently warned Lenovo PC users to remove Superfish because of its risks.

Getting Rid of Superfish

In a recent statement, Lenovo encouraged affected customers to uninstall Superfish and affected root CA certificates with a special removal tool that you can download from its site.

To help make things right, Lenovo states that affected customers will receive a free six-month subscription or extension for McAfee LiveSave. The computer maker promises that from now on, its products will come will less unnecessary pre-installed software. It will also post information about preloaded software and what it does.

One of the best ways to protect your private information is to scan your computer regularly with a reputable antivirus program that has the latest updates. Also, be aware of your computer’s behaviors. Even though antivirus programs didn’t catch Superfish, consumers noticed Superfish-related problems because their laptops acted “buggy” while they were online. This strange behavior is a clue to disconnect the Wi-Fi on your laptop and get it to a laptop computer repair service.

If you are concerned about your online security or need help getting rid of Superfish on your Lenovo laptop, call Happy Hamster today.


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